FAQs

In case we come to your home on the day set for your appointment and there is no one to open the door and let us in, and because of this incident we are not able to do the cleaning, we will charge you an extra fee on your next cleaning.

In case you cancel your appointment and you are not able to reschedule in the same week, we will charge you an extra fee on your next cleaning.

It depends on the size of your home or office, we can choose to send only one cleaner, or in teams of at least two, and sometimes three.

We will bring all our own supplies (cleaning supplies, vacuum, rags, paper towels…). If there are any supplies that you would prefer us to use (for wood floors for example) feel free to let us know and we can use any supplies you will leave out for us.

After you set up recurring service, we’ll be there like clockwork on the date and time you choose. We will send a reminder email or text message the day before so you will be expecting us.

Yes, we can, just let us know how to get in.

Yes, we have a cleaning agreement with all estimates provided. The agreement pertains to our company‘s policies, details, and pricing